Terms of service

Last Updated: 8th Jan 2026

Welcome to casanchic.com. These Terms of Service (“Terms”, “Terms of Service”, “Agreement”) govern your use of our website and services operated by CasaNChic (“we”, “us”, “our”).

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

1. Business Information

  • Website: https://www.casanchic.com

  • Business Name: CasaNChic

  • Category: Fashion Apparel

  • Email: casanchic@gmail.com

  • Phone: 9830444186

  • Address:
    West Navanagar, Ganesh Ghosh Road,
    Birati, Nimta, North 24 Parganas,
    West Bengal – 700051, India

2. Eligibility to Use Our Services

By using this website, you confirm that:

  • You are at least 18 years of age, or

  • You are accessing the website under the supervision of a parent or legal guardian

  • You are legally capable of entering into binding contracts

We reserve the right to refuse service to anyone for any reason at any time.

3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate, complete, and up-to-date information

  • Maintain the confidentiality of your account credentials

  • Accept responsibility for all activities under your account

We are not responsible for any loss caused by unauthorized use of your account.

4. Products & Services

CasaNChic offers fashion apparel and related accessories.

  • All product descriptions, images, prices, and availability are subject to change without notice

  • We strive for accuracy, but we do not guarantee that product descriptions or images are error-free

  • Colors may vary slightly due to screen settings and lighting

We reserve the right to discontinue any product at any time.

5. Pricing & Payments

  • All prices are displayed in Indian Rupees (INR)

  • Prices are subject to change without prior notice

  • We reserve the right to correct pricing errors

Accepted payment methods may include:

  • UPI

  • Debit/Credit Cards

  • Net Banking

  • Wallets or other gateways enabled on the website

Orders will be processed only after successful payment confirmation.

6. Order Acceptance & Cancellation

  • Order confirmation does not guarantee acceptance

  • We reserve the right to cancel orders due to:

    • Stock unavailability

    • Pricing or product description errors

    • Suspected fraud or misuse

If your order is cancelled after payment, the amount will be refunded as per our refund policy.

7. Shipping & Delivery

  • Shipping timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances

  • We are not responsible for delays caused by third-party logistics providers

  • Delivery address accuracy is the customer’s responsibility

For detailed information, please refer to our Shipping Policy.

8. Returns, Refunds & Exchanges

  • Returns and refunds are governed by our Return & Refund Policy

  • Products must meet eligibility conditions to qualify for returns

  • Refunds are processed after inspection and approval

We reserve the right to reject returns that do not meet policy conditions.

9. Intellectual Property Rights

All content on casanchic.com, including:

  • Logos

  • Text

  • Images

  • Graphics

  • Product designs

  • Website layout

is the exclusive property of CasaNChic and protected under intellectual property laws.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Sell

any content without our prior written consent.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Upload viruses or malicious code

  • Attempt unauthorized access to systems

  • Harass, abuse, or harm others

Violation may result in account suspension or legal action.

11. User-Generated Content

If you submit reviews, comments, or feedback:

  • You grant us a non-exclusive, royalty-free right to use, display, and publish such content

  • You confirm that your content does not violate any laws or third-party rights

We reserve the right to remove any content deemed inappropriate.

12. Third-Party Links

Our website may contain links to third-party websites.

  • We are not responsible for third-party content, policies, or practices

  • Accessing third-party sites is at your own risk

We recommend reviewing their terms and privacy policies separately.

13. Disclaimer of Warranties

Our services are provided on an “as is” and “as available” basis.

We do not guarantee:

  • Uninterrupted service

  • Error-free operation

  • Absolute accuracy of content

Use of the website is at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, CasaNChic shall not be liable for:

  • Indirect or incidental damages

  • Loss of data or profits

  • Delays or service interruptions

Our total liability shall not exceed the amount paid by you for the product or service.

15. Indemnification

You agree to indemnify and hold harmless CasaNChic from any claims, damages, or expenses arising from:

  • Your breach of these Terms

  • Misuse of the website

  • Violation of laws or third-party rights

16. Termination

We reserve the right to:

  • Suspend or terminate accounts

  • Restrict access to services

without notice if these Terms are violated.

Termination does not affect obligations incurred prior to termination.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of courts located in West Bengal, India.

18. Changes to Terms of Service

We may update these Terms at any time.

  • Changes will be posted on this page

  • Continued use of the website implies acceptance of updated Terms

We recommend reviewing this page periodically.

19. Contact Information

For any questions regarding these Terms of Service, please contact us:

📧 Email: casanchic@gmail.com
📞 Phone: 9830444186
📍 Address:
West Navanagar, Ganesh Ghosh Road,
Birati, Nimta, North 24 Parganas,
West Bengal – 700051, India