Privacy policy

Last updated: January 2026

Welcome to CasanChic (“we,” “our,” “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how casanchic.com collects, uses, discloses, and safeguards your information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. About Us

Website Name: CasanChic
Website URL: https://www.casanchic.com
Business Category: Fashion Apparel
Email: casanchic@gmail.com
Phone: 9830444186
Address:
West Navanagar, Ganesh Ghosh Road,
Birati, Nimta, North 24 Parganas,
West Bengal – 700051, India

2. Information We Collect

We collect personal and non-personal information to provide and improve our services.

2.1 Personal Information

When you interact with our website, we may collect:

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely via third-party payment gateways)

  • Order history and transaction details

  • Account login credentials (if you create an account)

2.2 Non-Personal Information

Automatically collected data includes:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site

  • Referral URLs

  • Cookies and tracking data

3. How We Use Your Information

We use the collected information for the following purposes:

  • To process and fulfill orders

  • To deliver products and services

  • To communicate order confirmations, updates, and support responses

  • To improve website functionality and user experience

  • To personalize shopping experience

  • To send promotional emails or offers (only with consent)

  • To detect fraud and ensure secure transactions

  • To comply with legal and regulatory requirements

4. Cookies and Tracking Technologies

CasanChic uses cookies and similar technologies to:

  • Remember your preferences

  • Maintain shopping cart sessions

  • Analyze website traffic and performance

  • Improve marketing effectiveness

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5. Sharing of Information

We do not sell or rent your personal information. We may share information only with trusted third parties, including:

  • Payment gateways (Razorpay, PayPal, Stripe, etc.)

  • Shipping and logistics partners

  • Email marketing platforms

  • Website analytics tools

  • Legal or regulatory authorities when required by law

All third-party partners are obligated to protect your data.

6. Payment Security

All payments on casanchic.com are processed through secure, PCI-compliant payment gateways. We do not store or have access to your complete debit/credit card details.

7. Data Retention

We retain personal information only as long as necessary:

  • To fulfill orders

  • To comply with legal obligations

  • To resolve disputes

  • To enforce agreements

When data is no longer required, it is securely deleted or anonymized.

8. Data Protection & Security

We implement industry-standard security measures, including:

  • SSL encryption

  • Secure servers

  • Restricted access to sensitive data

  • Regular security reviews

However, no online transmission is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.

9. Your Rights

You have the right to:

  • Access your personal data

  • Request correction of inaccurate information

  • Request deletion of your data (subject to legal requirements)

  • Opt out of marketing communications

  • Withdraw consent at any time

To exercise these rights, contact us at casanchic@gmail.com.

10. Children’s Privacy

CasanChic does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to read the privacy policies of external sites before providing any information.

12. International Users

If you access our website from outside India, your information may be transferred to and processed in India, where data protection laws may differ from your country.

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of the website signifies acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

CasanChic
📍 West Navanagar, Ganesh Ghosh Road,
Birati, Nimta, North 24 Parganas,
West Bengal – 700051
📞 Phone: 9830444186
📧 Email: casanchic@gmail.com
🌐 Website: https://www.casanchic.com